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常用酒店英语词汇
Restaurant酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以
B&B家庭式酒店
Boutique hotel精品酒店
Resort度假村
King-size特大号床
Queen-size大号床
Twin beds双床房
Single bed单床房
Double room双人间
Single room单人间
Suite套房
Studio suite公寓套房
Adjoining room相邻房
Connecting room连通房
Executive Floor行政楼层
Bellboy行李员
Concierge礼宾
Receptionist前台接待
Reception/Front desk前台
Coach旅游大巴
Reservation预订(不是预定)
Doorman门房门童
Housekeeping staff客房清洁人员
Room service客房服务,有时特指客房送餐服务
Ground花园
Tip小费
Service charge服务费
Turn down开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服)
Executive room商务房
Shuttle bus班车
Do Not Disturb Sign /DND sign请勿打扰牌
Please Make Up sign /PMU sign请收拾房间牌
check-out退房
check-in登记入住
lobby大堂
Owner response:业主回复
Porter门房
Hotel Concierge酒店礼宾部
Procurement Manager; Purchasing Manager采购部经理
Food & Beverage Manager; Catering Manager餐饮部经理
Table Hostess餐桌女服务员
Kitchen Hand; Kitchen Help;
Kitchen Worker厨工
Cook; Chef厨师
Head Chef厨师长
Cook炊事员
Assistant Manager大堂副理
Lobby Manager大堂经理
Tourist Guide导游
Sauce Cook调味汁厨师
Restaurant Manager饭店经理
Rooms Division Manager房务部经理
Second Chef副厨师长
Second Waiter副领班
Trainee Manager见习经理
Receptionist接待员
Bar Operative酒吧服务员
Hotel Accountant酒店会计
Chief Accountant; Financial Controller酒店主管会计;财务总监
Housekeeping Manager客房部经理
Executive Housekeeper; Head Housekeeper客房部主管
Chambermaid客房女服务员
Head Waiter ;Captain领班
Floor Attendant楼层服务员
Travel Agent旅游中介
Doorman门童
Pantryman配餐员
Front Desk Manager前台经理
Front Office Supervisor前台领班
Front Office Manager前厅经理
Assistant Front Office Manager前厅副理
Cleaner清洁工
Food Checker食品检验员
Vegetable Cook蔬菜厨师
Materials Manager物料经理
Western-Style Restaurant Manager西餐部经理
Executive Assistant Manager行政副经理
Assistant Banquet Manager宴会部副经理
Banquet Manager宴会部经理
Night Manager夜班经理
Hotel Greeter迎宾员
Reservation Manager预订部经理
Chinese-Style Restaurant Manager中餐部经理
Resident Manager驻店经理
Front Clerk; Reception Clerk总台接待员
adapter连接器
brief ease公文包
out of order坏了
coupon奖券
Food Mall食品街
Ancient Culture Street古文化街
fire sprinkler灭火喷淋
coat hanger大衣架pillow枕头
heating control加热控制
ice tongs冰夹chair椅子
bedside table床头桌
ceiling light顶灯
luggage stand行李架
swimming bag游泳袋
power socket电源插座
note pad记事簿
shoe basket鞋篮
ice bucket冰桶
security latch安全门
dry cleaning docket干洗单
breakfast menu早餐菜单
light switch灯开关
air conditioner vent空调排风口
pillow case枕套
coffee table咖啡桌
wall paper壁纸
hair dryer吹风机
standing lamp地灯
valet stand衣物架
switch开关
desk chair (与书桌配套的)椅子
laundry docket洗衣单
Do Not Disturb Sign请勿打扰牌DND sign请勿打扰牌
chest of drawers带抽屉的柜厨
sheer curtains纱窗帘
desk lamp台灯
television cabinet电视柜
single bed单人床double bed双人床desk书桌
dusting去尘
toilet brush马桶刷子
refuse bag废物袋
mopping拖地
scrub檫洗
dustpan and brush簸箕和刷子
detergent清洁剂
vacuum cleaner吸尘器
mop拖把
shampoo洗发水
soap香皂
bath foam浴液
sewing kit针线盒
moisturizer润肤露
shower cap浴帽
shoehorn鞋拔
shoe shine檫皮鞋
Bedside lamp床头灯
wardrobe衣柜
television guide电视指南
Please Make Up sign请收拾房间牌PMU sign请收拾房间牌
slippers拖鞋drapes布帘
ceiling屋顶
Laundry docket洗衣单
window sill窗台
shopping bag购物袋
bookshelf书架
ground floor (英)底,层,一楼
cabinet橱柜
switch开关
Venetian blind百叶窗帘
curtain窗帘
wastebasket字纸篓
tea trolley活动茶几
night table床头柜
first floor (英)二楼,(美)一楼
folding screen屏风
hanger挂钩
plug插头
wall plate壁上挂盘
Chinese painting国画
elevator,lift电梯
drawer抽屉
second floor (英)三楼,(美)二楼
spring弹簧
cushion靠垫,垫子
socket插座,插口
sitting room起居室
voltage电压
floor楼层,地板
carpentry (总称)木器
tea table茶几
bedclothes床上用品
quilt被子
mattress床垫
thermos热水瓶
transformer变压器
酒店前台用语:
market price市价
cashiers desk兑换处
coin硬币
accounting desk帐务处
check-out time退房时间
voucher证件
price list价目表
check,cheque支票
sign (动)签字
interest利息
form表格
reservation预订
reception desk接待处
tip小费
reservation desk预订处
luggage office行李房
spare (形)多余的
postpone (动)延期
cancel (动)取消
travelers cheque旅行支票
pay (动)付款
fill (动)填写administration管理、经营
note纸币
registration desk入宿登记处
lobby前厅
luggage rack行李架
visit card名片
identification card身份证
rate of exchange兑换率
conversion rate换算率
charge (动)收费
bill帐单
change money换钱
procedure手续、程序
information desk问询处
luggage label行李标签
overbooking超额订房
reasonable (形)合理的
cash (动)兑换
keep (动)保留、保存
bank draft汇票
accept (动)接受
procedure fee手续费
fill in the form填表
酒店的种类:
Designed hotel设计酒店
boutique hotel精品酒店
certified hotel for tourism旅游定点旅馆
family hotel家庭旅馆
B&B:经济型酒店
resort hotel度假区酒店
E.D.P.电脑部
sales & Marketing Division市场营销部
Sales Department销售部
Public Relation Department公关部
Reservation Department预订部
Room Division客务部
Front Office Department前厅部
Housekeeping Department管家部
Food & Beverage Department餐饮部
Recreation and Entertainment Department康乐部
Engineering Department工程部
Security Department保安部
Rear-Service Department行政部
Shopping Arcade商场部
Oriental Plaza:东方新天地
Forbidden city:故宫
High-speed wireless internet:高速无线上网
Owner response:业主回复
Expatriates/ expats:外籍人士/外籍员工
F&B:餐饮
Mansion/ service-apartment:酒店式公寓
English tea:英式红茶/英式下午茶
CTS:中国旅行社
Prepaid cell:预付型手机
Toiletries:洗漱用品
Morning call唤醒服务
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